Report a problem
Last updated 25 September 2026
Some of our company details are still being finalised; the bracketed parts of this page show where. Until they are filled in, reach us through the complaint and request form — it gives you a reference number — or the Feedback button when you are signed in.
Found a video made with Arka that should not exist? Have a question or a request about your personal data? Tell us here. You do not need an account.
What happens next
- You get a reference number straight away, and an email confirming it within 24 hours.
- Within 24 hours: a video shows me or impersonates someone; sexual or nude content; content that puts a child at risk.
- Within 72 hours: offends a faith, caste or community; uses my artwork, music or other work; other harmful or unlawful content.
- Within 15 days: my personal data; a decision about my account; something else.
- Every decision comes with a reason, and you can ask for it to be reviewed.
File a complaint
Grievance Officer
Complaints go to our Grievance Officer, [officer name] ([officer email]), who can also be reached by post at [street address], [city, state and PIN]. What Arka will and will not generate is set out in the Acceptable Use Policy.