Contact

Last updated 25 September 2026

Some of our company details are still being finalised; the bracketed parts of this page show where. Until they are filled in, reach us through the complaint and request form — it gives you a reference number — or the Feedback button when you are signed in.

Arka is operated by [legal entity name]. There is no support queue and no ticket robot — messages go to a person.

Get in touch

Support — [support email address]
Billing and refunds — [billing email address]
Privacy requests — [privacy email address]
Abuse reports — [abuse email address]

Complaints and data requests

To report a video, or to ask about your personal data, use the complaint form. It gives you a reference number and tells you when to expect a decision.

Registered address

[street address]
[city, state, PIN]
India

Response times

We aim to reply within [response time]. Paying customers are answered first.

Faster than email

If you are signed in, Feedback in the menu goes straight to us, with the page you were on attached. For a bug, that is the quickest route.